can i return my new phone to at&t
If you are a current T-Mobile customer returning an upgrade Device contact us at 1-800-937-8997 to request a Return Authorization for all returns and. After you return your equipment to ATT allow a few days for a credit to post to your.
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If you submitted a Trade-In online you may receive an envelope and not a box.
. From there use the Start a Return link below your item and then click the Get Started button. Certainly thats worth it over the hassle. An unlocked 3GS are like 25 on eBay.
And you may have to pay a restocking fee of 50. You will need your receipt. With ATT you can exchange your iPhone within 30 days of purchase.
For specific exception details about the return policy for your phone device or accessory visit ATT Wireless Return Policy and click the Returns by Device. As a phone it is very limited now. All four major carriersATT Verizon Sprint and T-Mobilehave similar return policies.
Even if ATT gives you permission you can no longer remove activation lock via. Sign out of any cloud services. Next read the instructions and select the Print Return Label button to print your shipping and any required hazmat labels.
As a computer even more so. Remove any accessories or memory cards. Take Home Trade Later Program - You have 30 days to return the device to the nearest USPS.
If you are new to T-Mobile contact us at us at 1-800-672-5390 to request a Return Authorization for all returns and exchanges or to return your Device and cancel your new service activation. If the phone or device you purchased does not meet your expectations return it by mail. Remove all passwords and user locks.
Reset the device to factory settings. It can take 3 billing cycles before credit is applied to your bill. Back up your device.
For example some devices must be returned within 14 days from the date of purchase instead of 30 days. You have 14 days to return your iPhone. Disable security features like Find My iPhone or Find My Mobile for Android.
Carrier iPhone Return Policy. ATT Certified Restored devices purchased. On the next page confirm the items from your order that youd like to return and select the Initiate Your Return button.
Trade-in device must be mailed to us within 14 days. Erase all personal data like contacts photos and videos. Some phones devices and accessories dont use the standard ATT return policy.
Remove your SIM or delete your eSIM. They CANT unlock it. New wireless devices purchased from ATT carry a 1-year warranty from the date of purchase.
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